To upgrade to a Family Plan, you will need to cancel your existing subscription and request for refund (if applicable) from where you purchased the app (App Store, Google Play, or website) before re-subscribing to the Family Plan.

  • If you purchased the app from Apple, you will have to reach out to Apple directly. Apple handles all billing for in-app purchases made on all iOS devices. Customers who subscribed to through the App Store will need to reach out to Apple directly with any refund requests (if applicable).

  • If you purchased a subscription from Google Play or from website, please email us at

Once your refund has been processed, you can go ahead and re-subscribe using this link:

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